About This Chapter
This topic covers exam-style review based on key concepts such as the moral awareness, the moral intensity, the moral judgment, the moral sensitivity, the organizational politics, and the procedural justice. It features a comprehensive MCQ bank as well as True or False review questions, designed to evaluate your understanding and enhance exam readiness. An answer key is provided for self-assessment and review. The learning objectives include: What is the four-component model of ethical decision making? How does trust affect job performance and organizational commitment? What dimensions can be used to describe the fairness of an authority's decision making?
Question 1
Multiple Choice
Easy
Moral awareness Exam

________ is defined as the authority's act of recognizing that a moral issue exists in a situation or that an ethical standard or principle is relevant to the circumstance.

  • Ethical behavior
  • Moral judgment
  • Moral intent
  • Trust propensity
  • Moral awareness
Correct Answer: Moral awareness
Explanation:

The first step needed to explain why an authority acts ethically is moral awareness, which occurs when an authority recognizes that a moral issue exists in a situation or that an ethical code or principle is relevant to the circumstance.

Glossary:

Moral Awareness: When an authority recognizes that a moral issue exists in a situation.

Question 2
Multiple Choice
Easy
Moral awareness Exam

The first step in the four-component model of ethical decision making is

  • moral intent.
  • moral judgment.
  • ethical behavior.
  • moral awareness.
  • moral identity.
Correct Answer: moral awareness.
Explanation:

The first step needed to explain why an authority acts ethically is moral awareness, which occurs when an authority recognizes that a moral issue exists in a situation or that an ethical code or principle is relevant to the circumstance.

Glossary:

Moral Awareness: When an authority recognizes that a moral issue exists in a situation.

Question 3
Multiple Choice
Medium
Moral intensity Exam

________ occurs when an authority recognizes than an ethical principle is relevant to the situation.

  • Trust propensity
  • Moral awareness
  • Moral identity
  • Moral intensity
  • Moral ability
Correct Answer: Moral awareness
Explanation:

The first step needed to explain why an authority acts ethically is moral awareness, which occurs when an authority recognizes that a moral issue exists in a situation or that an ethical code or principle is relevant to the circumstance.

Glossary:

Moral Awareness: When an authority recognizes that a moral issue exists in a situation.

Question 4
Multiple Choice
Medium
Moral intensity Exam

Several managers at Fletcher's company were publicly accused of sexual harassment by an ex-employee of the company. The press immediately latched onto the story and it went viral on the Internet. This is an example of a situation with high

  • moral awareness.
  • ethical intensity.
  • moral intensity.
  • social pressure.
  • virtue ethics.
Correct Answer: moral intensity.
Explanation:

A concept called moral intensity captures the degree to which an issue has ethical urgency. Moral intensity is driven by two general concerns, both of which have more specific facets. First and foremost, a particular issue is high in moral intensity if the potential for harm is perceived to be high.

Glossary:

Moral Intensity: The degree to which an issue has ethical urgency.

Question 5
Multiple Choice
Medium
Moral intensity Exam

Which of the following statements differentiates between moral intensity and moral attentiveness?

  • Moral intensity is an exclusive function of employees, while moral attentiveness must be maintained by all employees.
  • Moral intensity reflects the degree to which one perceives oneself as being a moral person, while moral attentiveness reflects the organization's perception of the moral behavior of its employees.
  • Moral intensity captures the degree to which an issue has ethical urgency, while moral attentiveness captures the degree to which people chronically perceive and consider issues of morality during their experiences.
  • Moral intensity is measured by its consequences and effect, while moral attentiveness is measured by previous ethical actions and behaviors.
  • Moral intensity is constant across people of different nations, while moral attentiveness changes from one society to another.
Correct Answer: Moral intensity captures the degree to which an issue has ethical urgency, while moral attentiveness captures the degree to which people chronically perceive and consider issues of morality during their experiences.
Explanation:

Moral intensity captures the degree to which an issue has ethical urgency, while moral attentiveness captures the degree to which people chronically perceive and consider issues of morality during their experiences.

Glossary:

Moral Attentiveness: The degree to which people chronically perceive and consider issues of morality during their experiences.

Question 6
Multiple Choice
Hard
Moral intensity Exam

Tamara is considering accepting a bribe from a company bidding on a construction project even though she knows that the company has engaged in dangerous practices in the past. She knows her family, friends, coworkers, and managers would all consider this action unethical, but the money could pay for a really nice vacation. This decision is causing her a great deal of stress. Tamara is feeling a high level of

  • stress based on personal principles.
  • virtue ethics based on utilitarianism.
  • moral awareness based on moral intent.
  • moral intensity based on social consensus.
  • ethical awareness based on social consensus.
Correct Answer: moral intensity based on social consensus.
Explanation:

Tamara is thinking deeply about the ethics of this decision based on how others would perceive her actions. Everyone else would agree taking a bribe would be unethical. This describes social consensus. High levels of social consensus cause high levels of moral intensity.

Glossary:

Moral Intensity: The degree to which an issue has ethical urgency.

Question 7
Multiple Choice
Medium
Moral judgment Exam

________ is the third step in the four-component model of ethical decision making and reflects an authority's degree of commitment to the moral course of action.

  • Moral attentiveness
  • Moral awareness
  • Moral intensity
  • Moral judgment
  • Moral intent
Correct Answer: Moral intent
Explanation:

Moral intent reflects an authority's degree of commitment to the moral course of action. The distinction among awareness, judgment, and intent is important because many unethical people know and understand that what they're doing is wrong-they just choose to do it anyway.

Glossary:

Moral Intent: An authority’s degree of commitment to the moral course of action.

Question 8
Multiple Choice
Easy
Moral sensitivity Exam

Which of the following is not a factor in the four-component model of ethical decision making?

  • moral sensitivity
  • moral awareness
  • moral intent
  • ethical behavior
  • moral judgment
Correct Answer: moral sensitivity
Explanation:

The four factors in the four-component model of ethical decision making are moral awareness, moral judgment, moral intent, and ethical behavior.

Glossary:

Moral Identity: The degree to which a person views himself or herself as a moral person.

Question 9

In the context of trust and job performance, the ability to focus reflects the degree to which employees can devote their attention to work, as opposed to engaging in workplace politics or saving themselves from problems like abusive supervision.

True
False
Correct Answer: True
Explanation:

Ability to focus reflects the degree to which employees can devote their attention to work, as opposed to "covering their backside," "playing politics," and "keeping an eye on the boss." The ability to focus is clearly vital to task performance in many jobs, particularly when job duties become more complex.

Glossary:

Ability To Focus: The degree to which employees can devote their attention to work.

Question 10
Multiple Choice
Medium
Organizational politics Exam

________ is defined as the degree to which employees can devote their attention to work, as opposed to perpetrating or being victimized by office politics.

  • Moral intensity
  • Ability to focus
  • Moral awareness
  • Moral judgment
  • Trust propensity
Correct Answer: Ability to focus
Explanation:

Ability to focus reflects the degree to which employees can devote their attention to work, as opposed to "covering their backside," "playing politics," and "keeping an eye on the boss." The ability to focus is clearly vital to task performance in many jobs, particularly when job duties become more complex.

Glossary:

Ability To Focus: The degree to which employees can devote their attention to work.

Question 11

Procedural justice tends to be a stronger driver of reactions to authorities than distributive justice.

True
False
Correct Answer: True
Explanation:

Research shows that procedural justice tends to be a stronger driver of reactions to authorities than distributive justice because employees understand that while outcomes come and go, procedures are longer lasting and stay in place until the organization redesigns them or a new authority arrives to revise them.

Glossary:

Distributive Justice: The perceived fairness of decision-making outcomes.

Question 12
Multiple Choice
Medium
Procedural justice Exam

Manuela and Noor were incensed when their company decided to get rid of its onsite childcare center and expand its gym and sports facilities instead. They find it outrageous that the company did not factor its employees' wants and needs into its decision, especially given the fact that 47 percent of its employees have children still living at home. Manuela and Noor feel that ________ justice was not served.

  • distributive
  • procedural
  • interpersonal
  • informational
  • adaptive
Correct Answer: procedural
Explanation:

Procedural justice reflects the perceived fairness of decision-making processes. Procedural justice is fostered when authorities adhere to rules of fair process. One of those rules is voice, or giving employees a chance to express their opinions and views during the course of decision making.

Glossary:

Procedural Justice: The perceived fairness of decision-making processes.

Question 13
Multiple Choice
Hard
Procedural justice Exam

Synergy Laboratories has a very liberal atmosphere in which all employees are welcome to participate in the decision-making process. The company values the feedback and suggestions given by the employees, who in turn are pleased that they are able to express their opinions freely. Which of the following dimensions of justice is the company promoting by giving its employees voice?

  • informational justice
  • procedural justice
  • distributive justice
  • interpersonal justice
  • retributive justice
Correct Answer: procedural justice
Explanation:

Procedural justice reflects the perceived fairness of decision-making processes. Procedural justice is fostered when authorities adhere to rules of fair process. One of these rules is voice, or giving employees a chance to express their opinions and views during the course of decision making.

Glossary:

Procedural Justice: The perceived fairness of decision-making processes.

Question 14
Multiple Choice
Medium
Procedural justice Exam

Which of the following is a procedural justice rule of fair process?

  • voice
  • justification
  • equality
  • respect
  • propriety
Correct Answer: voice
Explanation:

Voice is a procedural justice rule. It involves giving employees a chance to express their opinions and views during the course of decision making.

Glossary:

Voice: When an employee speaks up to offer constructive suggestions for change, often in reaction to a negative work event.

Question 15
Multiple Choice
Easy
Procedural justice Exam

Procedural justice is defined as a dimension of justice that reflects the perceived ________ of decision-making processes.

  • fairness
  • timeliness
  • organization
  • ethics
  • equity
Correct Answer: fairness
Explanation:

Procedural justice reflects the perceived fairness of decision-making processes. Procedural justice is fostered when authorities adhere to rules of fair process.

Glossary:

Self-Awareness: The ability to recognize and understand the emotions in oneself.