About This Chapter
This topic covers essential exam questions based on key concepts such as the empowerment. It features a set of multiple choice questions (MCQs) as well as a quiz of True/False questions, designed to evaluate your understanding and enhance exam readiness. An answer key is provided for self-assessment and review. The learning objectives include: What is psychological empowerment, and what four beliefs determine empowerment levels?
Question 1
True False
Easy
Empowerment Exam

Meaningfulness reflects energy rooted in the belief that work tasks contribute to some larger purpose.

True
False
Correct Answer: False
Explanation:

Psychological empowerment reflects energy rooted in the belief that work tasks contribute to some larger purpose. Meaningfulness addresses the value of a work goal or purpose, relative to a person's own ideals and passions.

Glossary:

Meaningfulness Of Work: A psychological state reflecting one’s feelings about work tasks, goals, and purposes, and the degree to which they contribute to society and fulfill one’s ideals and passions.

Question 2
Multiple Choice
Hard
Empowerment Exam

Which scenario depicts an employee who experiences a high level of meaningfulness?

  • Don is a mechanic. He stays after work sometimes to look at tools and engines. On evenings and weekends, he goes to car shows and works on cars in his garage.
  • Lloyd works in a leather tannery. He can come and go as he pleases and schedule orders as he wishes as long as he completes each week's orders on time.
  • Floyd walks around his pet rescue, patting his employees on the back and reminding them they are improving the lives of animals and people.
  • Becky leaves work early several days a week, but she still produces more sales and earns more money than anyone else on the sales force.
  • Jimmy can put up drywall faster than anyone else on his crew, and customers say his work is the neatest they have ever seen.
Correct Answer: Floyd walks around his pet rescue, patting his employees on the back and reminding them they are improving the lives of animals and people.
Explanation:

Meaningfulness captures the value of a work goal or purpose, relative to a person's own ideals and passions.

Glossary:

Meaningfulness: Captures the value of a work goal or purpose, relative to a person’s own ideals and passions.

Question 3
Multiple Choice
Medium
Empowerment Exam

Gordon works as a senior software engineer. He can work from home or in the office, and he can take off whenever he likes. He can add features to the programs he is working on and change them significantly without collaborating with anyone else. He can also decide which projects get most of his attention. Which of the following does Gordon's job definitely have?

  • physiological needs
  • self-determination
  • meaningfulness
  • competence
  • impact
Correct Answer: self-determination
Explanation:

Self-determination reflects a sense of choice in the initiation and continuation of work tasks. Employees with high levels of self-determination can choose what tasks to work on, how to structure those tasks, and how long to pursue those tasks.

Glossary:

Self-Determination: A sense of choice in the initiation and continuation of work tasks.

Question 4
Multiple Choice
Medium
Empowerment Exam

The dimensions of psychological empowerment include all of these except

  • meaningfulness.
  • self-determination.
  • competence.
  • impact.
  • needs.
Correct Answer: needs.
Explanation:

Models of psychological empowerment argue that four concepts are particularly important: meaningfulness, self-determination, competence, and impact.

Glossary:

Needs: Groupings or clusters of outcomes viewed as having critical psychological or physiological consequences.

Question 5
Multiple Choice
Medium
Empowerment Exam

________ is the energy rooted in the belief that work tasks contribute to some larger purpose.

  • Self-efficacy
  • Goal commitment
  • Goal setting
  • Vicarious experience
  • Psychological empowerment
Correct Answer: Psychological empowerment
Explanation:

Psychological empowerment reflects energy rooted in the belief that work tasks contribute to some larger purpose. Psychological empowerment represents a form of intrinsic motivation, in that merely performing the work tasks serves as its own reward and supplies many of the intrinsic outcomes.

Glossary:

Psychological Empowerment: An energy rooted in the belief that tasks are contributing to some larger purpose.

Question 6
Multiple Choice
Easy
Empowerment Exam

________ captures the value of a work goal or purpose, relative to a person's own ideals and passions.

  • Meaningfulness
  • Self-determination
  • Competence
  • Impact
  • Integrity
Correct Answer: Meaningfulness
Explanation:

Meaningfulness captures the value of a work goal or purpose, relative to a person's own ideals and passions.

Glossary:

Meaningfulness: Captures the value of a work goal or purpose, relative to a person’s own ideals and passions.

Question 7
Multiple Choice
Hard
Empowerment Exam

Diane is a senior manager at The Southern Credit Union. A good part of her workday is spent in meetings with clients, subordinates at the bank, prospective customers, and auditors. Although Diane has such a busy schedule, she manages to find time for her equally important meetings with the Animal Habitat foundation. Diane's commitment to Animal Habitat can be classified under which of the following concepts of psychological empowerment?

  • meaningfulness
  • self-determination
  • competence
  • expectancy
  • impact
Correct Answer: meaningfulness
Explanation:

Meaningfulness captures the value of a work goal or purpose, relative to a person's own ideals and passions. When a task is relevant to a meaningful purpose, it becomes easier to concentrate on the task and get excited about it.

Glossary:

Meaningfulness: Captures the value of a work goal or purpose, relative to a person’s own ideals and passions.

Question 8
Multiple Choice
Medium
Empowerment Exam

Which of the following reflects the sense that a person's actions "make a difference," indicating that progress is being made toward fulfilling some important purpose?

  • impact
  • meaningfulness
  • self-determination
  • competence
  • integrity
Correct Answer: impact
Explanation:

Impact reflects the sense that a person's actions "make a difference"-that progress is being made toward fulfilling some important purpose.

Glossary:

Impact: The sense that a person’s actions “make a difference”–that progress is being made toward fulfilling some important purpose.

Question 9
Multiple Choice
Medium
Empowerment Exam

The efforts of Coach Greene have made the Red Wolves the best soccer team in Arizona. The team owners tell Coach Greene that his efforts have vastly improved the team's performance and that they believe his continuing efforts will result in the Red Wolves being ranked as the best team in the conference. Which psychological empowerment concept best describes the effect of the owners' comments on Coach Greene's motivation?

  • impact
  • self-dignity
  • competence
  • meaningfulness
  • self-determination
Correct Answer: impact
Explanation:

Impact reflects the sense that a person's actions "make a difference"-that progress is being made toward fulfilling some important purpose. Managers can instill a sense of impact by celebrating milestones along the journey to task accomplishment, particularly for tasks that span a long time frame. Employees can attain a deeper sense of impact by building the collaborative relationships needed to speed task progress and initiating their own celebrations of "small wins" along the way.

Glossary:

Impact: The sense that a person’s actions “make a difference”–that progress is being made toward fulfilling some important purpose.

Question 10
Multiple Choice
Medium
Empowerment Exam

Eric is a loan assistant, but wants to become a commercial lender, so he engages in self-directed learning, seeks out feedback from his managers, and manages his own workload. Eric is attempting to build his own

  • meaningfulness.
  • instrumentality
  • competence.
  • valence.
  • impact.
Correct Answer: competence.
Explanation:

Competence captures a person's belief in his or her capability to perform work tasks successfully. Employees can build their own competence by engaging in self-directed learning, seeking out feedback from their managers, and managing their own workloads.

Glossary:

Competence: The capability to perform work tasks successfully.

Question 11
True False
Medium
Empowerment Exam

A sense of self-determination is a strong driver of extrinsic motivation.

True
False
Correct Answer: False
Explanation:

The sense of self-determination is a strong driver of intrinsic motivation because it allows employees to pursue activities that they themselves find meaningful and interesting.

Glossary:

Extrinsic Motivation: Desire to put forth work effort due to some contingency that depends on task performance.