About This Chapter
This topic covers topic-based exam questions based on key concepts such as the behavioral coping. It features top MCQs for preparation as well as True or False review questions, designed to evaluate your understanding and enhance exam readiness. An answer key is provided for self-assessment and review. The learning objectives include: How do individuals cope with stress?
Question 1
Multiple Choice
Hard
Behavioral coping Exam

Hector works as an office assistant for a small, five-person software development start-up. Since it is a relatively new company without extensive resources, Hector is constantly having to deal with a lack of supplies and faulty office equipment. While these problems sometimes get him down, the co-owners of the fledgling company are his friends from college, and he looks forward to seeing them every day. In order to offset his frustration with the sometimes inadequate equipment, Hector instead celebrates the fact that he gets to work in a casual environment with friends. Hector's approach is an example of

  • emotion-focused cognitive coping.
  • problem-focused cognitive coping.
  • secondary appraising.
  • behavioral coping.
  • strain mitigation.
Correct Answer: emotion-focused cognitive coping.
Explanation:

Emotion-focused coping refers to the various ways in which people manage their own emotional reactions to stressful demands. Cognitive coping refers to the thoughts that are involved in trying to deal with a stressful situation.

Glossary:

Emotion-Focused Coping: Behaviors and cognitions of an individual intended to help manage emotional reactions to stressful demands.

Question 2
Multiple Choice
Easy
Behavioral coping Exam

________ refer(s) to the behaviors and thoughts that people use to manage both the stressful demands that they face and the emotions associated with those stressful demands.

  • Coping
  • Cognitive
  • Hindrances
  • Institutional
  • Role overload
Correct Answer: Coping
Explanation:

Coping refers to the behaviors and thoughts that people use to manage both the stressful demands that they face and the emotions associated with those stressful demands. The first part of the coping definition highlights the idea that methods of coping can be categorized on the basis of whether they involve behaviors or cognitions.

Glossary:

Competing: A conflict resolution style by which one party attempts to get his or her own goals met without concern for the other party’s results.

Question 3
Multiple Choice
Hard
Behavioral coping Exam

Lupe is the assistant editor at the Voice of Today, an online publication. With recent increased readership, the editorial committee had decided to move up the deadline for article submissions to eight hours. This move was not welcomed by the junior writers and editors. Lupe, though unhappy with the decision, faces the problem head on and choses to cope by working faster and harder. This is an example of ________ coping.

  • emotion-focused behavior
  • problem-focused behavior
  • fear-focused cognitive
  • anxiety-focused cognitive
  • stress-focused behavior
Correct Answer: problem-focused behavior
Explanation:

Behavioral coping involves the set of physical activities that are used to deal with a stressful situation. Problem-focused coping refers to behaviors and cognitions intended to manage the stressful situation itself. Because Lupe is managing the stressful situation itself by working harder and faster, the coping strategy can be classified as problem-focused behavior coping.

Glossary:

Problem-Focused Coping: Behaviors and cognitions of an individual intended to manage the stressful situation itself.

Question 4
Multiple Choice
Easy
Behavioral coping Exam

Coping strategies can be viewed as either ________ focused.

  • problem or emotion
  • behavior or cognition
  • positively or negatively
  • work or nonwork
  • personally or organizationally
Correct Answer: problem or emotion
Explanation:

Coping strategies can be viewed as either problem or emotion focused.

Glossary:

Use Of Emotions: The degree to which people can harness emotions and employ them to improve their chances of being successful in whatever they are seeking to do.

Question 5
Multiple Choice
Hard
Behavioral coping Exam

Which of the following is an example of behavioral coping?

  • Marcel asks his manager for advice on how to create a spreadsheet to track defective items.
  • Rocio conceives of a strategy for more efficiently conducting next month's warehouse inventory.
  • Jenna sits at her desk and daydreams about her upcoming vacation rather than thinking about tomorrow's deadline.
  • Jean-Baptiste chooses not to worry about his broken office chair and thinks about playing ping-pong on his lunch break.
  • Efram pumps himself up before making a presentation to the board of directors by visualizing a successful outcome.
Correct Answer: Marcel asks his manager for advice on how to create a spreadsheet to track defective items.
Glossary:

Behavioral Coping: Physical activities used to deal with a stressful situation.

Question 6
True False
Easy
Behavioral coping Exam

A critical factor that determines coping strategy choice is the degree to which people believe that a particular strategy gives them some degree of control over the stressor or how they feel about it.

True
False
Correct Answer: True
Explanation:

A critical factor that determines coping strategy choice is the degree to which people believe that a particular strategy gives them some degree of control over the stressor or how they feel about it.

Glossary:

Stress: The psychological response to demands when there is something at stake for the individual, and where coping with these demands would tax or exceed the individual’s capacity or resources.

Question 7
Multiple Choice
Medium
Behavioral coping Exam

Which of these is an example of problem-focused coping?

  • maintaining a positive outlook
  • talking to a friend to release pent-up emotions
  • taking time out to listen to some music
  • seeking the assistance of a supervisor
  • dwelling on less annoying aspects of the daily events
Correct Answer: seeking the assistance of a supervisor
Explanation:

Seeking assistance from coworkers, self-motivation, acquiring additional resources, and strategizing are examples of problem-focused coping.

Glossary:

Problem-Focused Coping: Behaviors and cognitions of an individual intended to manage the stressful situation itself.

Question 8
Multiple Choice
Hard
Behavioral coping Exam

Makayla was taking the trash out to the dumpster behind the bakery where she worked when she heard a loud noise. Just around the corner she saw her co-worker Narayan kicking at the brick wall and cursing under his breath. She asked him what was wrong, and he told her that his boss had denied his request for vacation even though it had been approved two months before. Narayan was told that due to the recent layoffs, they would be understaffed for the Thanksgiving holiday, and all previously approved vacation requests had been put on hold. Narayan was upset because this meant he would be unable to attend his cousin's wedding, where he was looking forward to seeing his extended family. Narayan's outburst is an example of ________ coping.

  • fear-based cognitive
  • emotion-focused cognitive
  • problem-focused cognitive
  • emotion-focused behavioral
  • problem-focused behavioral
Correct Answer: emotion-focused behavioral
Explanation:

Emotion-focused coping refers to the various ways in which people manage their own emotional reactions to stressful demands. Behavioral coping involves the set of physical activities that are used to deal with a stressful situation. Emotion-focused behavioral coping includes engaging in alternative activities, seeking support, and venting anger.

Glossary:

Emotion-Focused Coping: Behaviors and cognitions of an individual intended to help manage emotional reactions to stressful demands.

Question 9
Multiple Choice
Medium
Behavioral coping Exam

Kristen attempts to address time pressure by working harder and seeking assistance in devising a strategy for accomplishing the work more efficiently. In the example, Kristen uses

  • virtual coping.
  • cognitive-based coping.
  • problem-focused coping.
  • Type A coping mechanisms.
  • organizational coping mechanisms.
Correct Answer: problem-focused coping.
Explanation:

Problem-focused coping refers to behaviors and cognitions intended to manage the stressful situation itself. Behavioral coping involves the set of physical activities that are used to deal with a stressful situation.

Glossary:

Problem-Focused Coping: Behaviors and cognitions of an individual intended to manage the stressful situation itself.

Question 10
Multiple Choice
Hard
Behavioral coping Exam

Which of the following is an example of problem-focused coping?

  • Layla meets with her manager to discuss her feelings of failure after her new packaging design was rejected by the marketing department.
  • When Josiah was unable to find the source of a bug in a smartphone app he was testing, he set that task aside and worked on something else.
  • In order to meet a pending deadline, Ava chooses to wear noise canceling headphones and set her phone to ring through to voicemail while she focuses on achieving her goal.
  • Kai reassessed his feelings of inadequacy after being passed over for a promotion and decided to see it as an opportunity to reengage with the job he has rather than the job he wants.
  • Because Cora was always being asked by her boss to stay late on Fridays to finish last-minute tasks, she elected to take advantage of the company's telecommuting policy and work from home on Fridays instead.
Correct Answer: In order to meet a pending deadline, Ava chooses to wear noise canceling headphones and set her phone to ring through to voicemail while she focuses on achieving her goal.
Explanation:

Problem-focused coping refers to behaviors and cognitions intended to manage the stressful situation itself. Examples of problem-focused coping include working harder and strategizing. Emotion-focused coping refers to the various ways in which people manage their own emotional reactions to stressful demands. Examples of emotion-focused coping include avoiding, distancing, and ignoring, as well as looking for the positive in the negative and reappraising.

Question 11
Multiple Choice
Medium
Behavioral coping Exam

Seeking support and venting anger are examples of which of the following coping strategies?

  • emotion-focused behavior coping
  • problem-focused behavior coping
  • stress-focused cognitive coping
  • fear-avoidance cognitive coping
  • problem-focused cognitive coping
Correct Answer: emotion-focused behavior coping
Explanation:

Emotion-focused coping refers to the various ways in which people manage their own emotional reactions to stressful demands. Behavioral coping involves the set of physical activities that are used to deal with a stressful situation.

Glossary:

Emotion-Focused Coping: Behaviors and cognitions of an individual intended to help manage emotional reactions to stressful demands.

Question 12
Multiple Choice
Medium
Behavioral coping Exam

Self-motivation and changing priorities are examples of ________ coping strategies.

  • fear-avoidance behavior
  • emotion-focused behavior
  • emotion-focused cognitive
  • problem-focused cognitive
  • primary
Correct Answer: problem-focused cognitive
Explanation:

Problem-focused coping refers to behaviors and cognitions intended to manage the stressful situation itself. Cognitive coping refers to the thoughts that are involved in trying to deal with a stressful situation.

Question 13
Multiple Choice
Hard
Behavioral coping Exam

Alisha and Carolina work at the Flash-Frozen Vegetables factory. The company is short-staffed, and the employees are finding it difficult to meet the daily production requirements. Both Alisha and Carolina are facing time pressures in their respective departments. Alisha decides to work longer hours to meet the deadline, whereas Carolina tries to distance herself from her problems at work by thinking about the positive things in her life. Which of these coping strategies is Alisha utilizing?

  • emotion-focused behavior coping
  • problem-focused behavior coping
  • emotion-focused cognitive coping
  • problem-focused cognitive coping
  • primary cognitive coping
Correct Answer: problem-focused behavior coping
Explanation:

Problem-focused coping refers to behaviors and cognitions intended to manage the stressful situation itself. Behavioral coping involves the set of physical activities that are used to deal with a stressful situation.

Question 14
Multiple Choice
Hard
Behavioral coping Exam

Alisha and Carolina work at the Flash-Frozen Vegetables factory. The company is short-staffed, and the employees are finding it difficult to meet the daily production requirements. Both Alisha and Carolina are facing time pressures in their respective departments. Alisha decides to work longer hours to meet the deadline, whereas Carolina tries to distance herself from her problems at work by thinking about the positive things in her life. Which of these coping strategies is Carolina utilizing?

  • social support
  • problem-focused behavior coping
  • emotion-focused cognitive coping
  • instrumental support
  • behavior coping
Correct Answer: emotion-focused cognitive coping
Explanation:

Emotion-focused coping refers to the various ways in which people manage their own emotional reactions to stressful demands. Cognitive coping refers to the thoughts that are involved in trying to deal with a stressful situation.