About This Chapter
This topic covers core exam questions based on key concepts such as the transformational leadership. It features a multiple choice quiz as well as a set of True or False statements, designed to evaluate your understanding and enhance exam readiness. An answer key is provided for self-assessment and review. The learning objectives include: How does transformational leadership differ from transactional leadership, and which behaviors set it apart? How does leadership affect job performance and organizational commitment? What two dimensions capture most of the day-to-day leadership behaviors in which leaders engage?
Question 1

________ involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways.

  • Laissez-faire leadership
  • Inspirational motivation
  • Transactional leadership
  • Intellectual stimulation
  • Individualized consideration
Correct Answer: Intellectual stimulation
Explanation:

Intellectual stimulation involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways.

Glossary:

Intellectual Stimulation: When the leader behaves in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways.

Question 2
Multiple Choice
Medium
Transformational leadership Exam

According to the Project GLOBE study, transformational leadership is least accepted in

  • Latin America.
  • Sub-Saharan Africa.
  • the Middle East.
  • Southern Asia.
  • Eastern Europe.
Correct Answer: the Middle East.
Explanation:

Transformational leadership is the most universally accepted approach to leadership of any of the concepts studied by Project GLOBE, receiving an average rating near 6 in every region except the Middle East.

Glossary:

Project GLOBE: A collection of 170 researchers from 62 cultures who examine the impact of culture on the effectiveness of leader attributes, behaviors, and practices.

Question 3

Employees with transformational leaders tend to have higher levels of task performance.

True
False
Correct Answer: True
Explanation:

Employees with transformational leaders tend to have higher levels of task performance and engage in higher levels of citizenship behaviors.

Glossary:

Task Performance: Employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces.

Question 4

________ leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

  • Management-by-exception
  • Contingent reward
  • Transactional
  • Laissez-faire
  • Transformational
Correct Answer: Transformational
Explanation:

Transformational leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

Glossary:

Transformational Leadership: A pattern of behavior where the leader inspires followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

Question 5

Transformational leaders heighten followers' awareness of the importance of certain outcomes while increasing their confidence that those outcomes can be achieved.

True
False
Correct Answer: True
Explanation:

Transformational leaders heighten followers' awareness of the importance of certain outcomes while increasing their confidence that those outcomes can be achieved.

Glossary:

Reality Shock: A mismatch of information that occurs when an employee finds that aspects of working at a company are not what the employee expected it to be.

Question 6

Idealized influence involves behaving in ways that earn the admiration, trust, and respect of followers.

True
False
Correct Answer: True
Explanation:

Idealized influence involves behaving in ways that earn the admiration, trust, and respect of followers, causing followers to want to identify with and emulate the leader.

Glossary:

Idealized Influence: When the leader behaves in ways that earn the admiration, trust, and respect of followers, causing followers to want to identify with and emulate the leader.

Question 7

Inspirational motivation involves behaving in ways that foster an enthusiasm for a shared vision of the future.

True
False
Correct Answer: True
Explanation:

Inspirational motivation involves behaving in ways that foster an enthusiasm for and commitment to a shared vision of the future.

Glossary:

Inspirational Motivation: When the leader behaves in ways that foster an enthusiasm for and commitment to a shared vision of the future.

Question 8

Transformational leadership is more strongly related to unit-focused measures of leadership effectiveness than most other leadership forms.

True
False
Correct Answer: True
Explanation:

Transformational leadership is more strongly related to unit-focused measures of leadership effectiveness.

Glossary:

Transformational Leadership: A pattern of behavior where the leader inspires followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

Question 9

Craig, the CEO of ShopRite, Inc., has noticed that one of his store locations has consistently through-the-roof sales numbers. Also, a survey completed by employees revealed that this particular location's workers showed extremely high levels of motivation and job satisfaction when compared to other locations in the region. Everyone who works there gave high praise to their manager, Jamal. What else did the survey reveal about Jamal's employees?

  • They reported feeling a lot of pressure to exceed sales goals every month.
  • They demonstrated citizenship behaviors, such as volunteering after work.
  • They reported higher levels of stress than stores with lower sales numbers.
  • They loved Jamal but were not especially committed to the company overall.
  • The highest achievers were doing it for themselves rather than out of commitment to the team.
Correct Answer: They demonstrated citizenship behaviors, such as volunteering after work.
Explanation:

Transformational leadership affects the job performance of the employees who report to the leader. Employees with transformational leaders tend to have higher levels of task performance and engage in higher levels of citizenship behaviors. Why? One reason is that employees with transformational leaders have higher levels of motivation than other employees.

Glossary:

Citizenship Behavior: Voluntary employee behaviors that contribute to organizational goals by improving the context in which work takes place.

Question 10
Multiple Choice
Medium
Transformational leadership Exam

Over lunch, Daniela and Hassan are discussing their managers. Daniela describes her boss as extremely motivating. Work goals are more demanding than ever, but even though the rewards of the hard work may not come soon, Daniela trusts her manager's emphasis on the future good that will come from their work. She feels that working with this new manager has led to a much stronger emotional bond with the organization, much more engagement with the work, and an overall increase in her job satisfaction. Daniela's boss can be described as a(n) ________ leader.

  • transformational
  • authentic
  • transactional
  • perceptive
  • Weberian
Correct Answer: transformational
Explanation:

Employees with transformational leaders tend to have higher levels of task performance and engage in higher levels of citizenship behaviors. They have higher levels of motivation than other employees, feel a stronger sense of psychological empowerment, feel more self-confident, set more demanding work goals, trust their leaders more, are willing to exert extra effort even when rewards may be delayed, and just overall have higher levels of job satisfaction.

Glossary:

Transformational Leadership: A pattern of behavior where the leader inspires followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.