About This Chapter
This topic covers exam-style review based on key concepts such as the team building. It features a comprehensive MCQ bank, designed to evaluate your understanding and enhance exam readiness. An answer key is provided for self-assessment and review. The learning objectives include: What are teamwork processes, and what are some examples of team activities that fall into this process category? What are team states, and what are some examples of the states that fall into this process category?
Question 1
Multiple Choice
Medium
Team building Exam

Which of the following statements is True with regard to transition processes?

  • Transition processes are important as the task work is being accomplished.
  • Transition processes are important between periods of work activity.
  • Transition processes involve members going out of their way to help other team members.
  • Transition processes involve keeping track of things that the team needs to accomplish its work.
  • Transition processes promote conformity at the expense of other team priorities.
Correct Answer: Transition processes are important between periods of work activity.
Explanation:

Transition processes are relevant before the team actually begins to conduct the core aspects of its work. However, these transition processes also may be important between periods of work activity. Transition processes between periods of task work help to develop new strategies in case the team goes off track or encounters problems.

Glossary:

Transition Processes: Teamwork processes, such as mission analysis and planning, that focus on preparation for future work in the team.

Question 2
Multiple Choice
Medium
Team building Exam

________ processes are primarily important before and between periods of taskwork, whereas ________ processes are primarily important as the task work is being accomplished.

  • Mission analysis; scout activity
  • Transition; action
  • Scout activity; interpersonal
  • Action; transition
  • Interpersonal; transition
Correct Answer: Transition; action
Explanation:

Transition processes are relevant before the team actually begins to conduct the core aspects of its work. However, these transition processes also may be important between periods of work activity. Whereas transition processes are important before and between periods of taskwork, action processes are important as the taskwork is being accomplished.

Glossary:

Trait Activation: The degree to which situations provide cues that trigger the expression of a given personality trait.

Question 3
Multiple Choice
Medium
Team building Exam

Monitoring progress toward goals is a type of ________ process.

  • action
  • cohesive
  • groupthink
  • teambuilding
  • mission analysis
Correct Answer: action
Explanation:

Action processes are important as the task work is being accomplished. One type of action process involves monitoring progress toward goals. Teams that pay attention to goal-related information-perhaps by charting the team's performance relative to team goals-are typically in a good position to realize when they are "off-track" and need to make changes.

Glossary:

Activation: The degree to which moods are aroused and active, as opposed to unaroused and inactive.

Question 4
Multiple Choice
Medium
Team building Exam

________ involves keeping track of things that the team needs to accomplish its work.

  • Goal specification
  • Systems monitoring
  • Coordination
  • Helping behavior
  • Strategy formulation
Correct Answer: Systems monitoring
Explanation:

Systems monitoring involves keeping track of things that the team needs to accomplish its work. A team that does not engage in systems monitoring may fail because it runs out of inventory, time, or other necessary resources.

Glossary:

Needs: Groupings or clusters of outcomes viewed as having critical psychological or physiological consequences.

Question 5
Multiple Choice
Easy
Team building Exam

Systems monitoring and helping behaviors are examples of ________ processes.

  • action
  • cohesive
  • groupthink
  • managerial
  • organizational
Correct Answer: action
Explanation:

Systems monitoring involves keeping track of things that the team needs to accomplish its work. Helping behavior involves members going out of their way to help or back up other team members. These are action processes.

Glossary:

Activation: The degree to which moods are aroused and active, as opposed to unaroused and inactive.

Question 6
Multiple Choice
Medium
Team building Exam

What synchronizes team members' activities in a way that makes them mesh effectively and seamlessly?

  • cohesion
  • groupthink
  • coordination
  • confidence building
  • affect management
Correct Answer: coordination
Explanation:

Coordination refers to synchronizing team members' activities in a way that makes them mesh effectively and seamlessly. Poor coordination results in team members constantly having to wait on others for information or other resources necessary to do their part of the team's work.

Glossary:

Coordination: The quality of physical movement in terms of synchronization of movements and balance.

Question 7
Multiple Choice
Hard
Team building Exam

As a result of a strong marketing push during the pre-holiday period, sales of the Talking Tomato novelty toy increase by 150 percent. Troy, the production manager for the company that makes the product, is tasked with making sure the company can meet demand in the coming months. Things seem to be going well at first, but then the assembly line manager tells Troy that they are low on the audio components that provide the Talking Tomato's vocal sounds. After checking his past purchase orders, Troy realizes he failed to submit a request for additional parts. As a result, the assembly line workers are unable to deliver enough units to keep store shelves stocked for the holidays. Troy would have avoided this mistake if he had employed which of the following teamwork processes?

  • coordination
  • goal specification
  • helping behavior
  • systems monitoring
  • strategy formulation
Correct Answer: systems monitoring
Explanation:

Action processes are important as the task work is being accomplished. One type of action process is systems monitoring, which involves keeping track of things that the team needs to accomplish its work. A team that does not engage in systems monitoring may fail because it runs out of inventory, time, or other necessary resources.

Glossary:

Teamwork Processes: The interpersonal activities that promote the accomplishment of team tasks but do not involve task accomplishment itself.

Question 8
Multiple Choice
Medium
Team building Exam

The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress. This is an example of poor

  • group cohesion.
  • time management.
  • confidence building.
  • affect management.
  • resource management.
Correct Answer: affect management.
Explanation:

Affect management involves activities that foster a sense of emotional balance and unity. A team in which members get short-tempered when facing pressure or blame one another when there are problems is a situation resulting from poor affect management.

Glossary:

Engagement: A term commonly used in the contemporary workplace to summarize motivation levels.

Question 9
Multiple Choice
Medium
Team building Exam

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

  • task coordinator activities
  • scout activities
  • boundary spanning
  • motivating and confidence building
  • systems monitoring
Correct Answer: motivating and confidence building
Explanation:

Motivating and confidence building refer to things team members do or say that affect the degree to which members are motivated to work hard on the team's task. Expressions that create a sense of urgency and optimism are examples of communications that would fit in this category.

Glossary:

Communication: The process by which information and meaning is transferred from a sender to a receiver.

Question 10
Multiple Choice
Medium
Team building Exam

________ refer(s) to specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together.

  • Groupthink
  • Team states
  • Centralization
  • Team cohesion
  • Cognitive states
Correct Answer: Team states
Explanation:

Team states refer to specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together. Team states help teams increase their process gain while minimizing their process loss, and may not be visible to the naked eye.

Glossary:

Team States: Specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together.

Question 11
Multiple Choice
Easy
Team building Exam

A team's strong belief that it can be effective across a variety of situations reflects which of the following?

  • high potency
  • low decision informity
  • strong helping behavior
  • strong transactive memory
  • weak ambassador activities
Correct Answer: high potency
Explanation:

High-potency members are confident that their team can perform well, and as a consequence, they focus more of their energy on team tasks and teamwork in hopes of achieving team goals.

Glossary:

Potency: A team state reflecting the degree of confidence among team members that the team can be effective across situations and tasks.

Question 12
Multiple Choice
Easy
Team building Exam

Interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself refer to

  • groupthink.
  • network structure.
  • transition processes.
  • teamwork processes.
  • interpersonal communication.
Correct Answer: teamwork processes.
Explanation:

Teamwork processes refer to the interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself.

Glossary:

Teamwork Processes: The interpersonal activities that promote the accomplishment of team tasks but do not involve task accomplishment itself.

Question 13
Multiple Choice
Easy
Team building Exam

Teamwork activities that focus on preparation for future work refer to

  • cohesion.
  • process gain.
  • team process.
  • brainstorming.
  • transition processes.
Correct Answer: transition processes.
Explanation:

Teamwork processes become important right when teams first begin their work. Transition processes are teamwork activities that focus on preparation for future work.

Glossary:

Transition Processes: Teamwork processes, such as mission analysis and planning, that focus on preparation for future work in the team.