Umberto has recently been hired by Petabyte Partners Data Storage. Today is his first day. Umberto can be described as being in which stage of the socialization process?
- encounter
- attrition
- anticipatory
- adaptation and understanding
- selection
The encounter stage begins the day an employee starts work.
Encounter Stage: A stage of socialization beginning the day an employee starts work, during which the employee compares the information as an outsider to the information learned as an insider.
Physical structures say a lot about a culture.
Physical structures say a lot about a culture.
Physical Structures: The organization’s buildings and internal office designs.
The socialization process ends once the employee stops needing outside help to handle the job.
Socialization is a process that begins before an employee starts work and does not end until an employee leaves the organization.
Socialization: The primary process by which employees learn the social knowledge that enables them to understand and adapt to the organization’s culture.
Organizations that have mercenary cultures are likely to be very political.
Organizations that have cultures in which employees think alike but are not friendly to one another can be considered mercenary cultures. These types of organizations are likely to be very political, "what's in it for me" environments.
Mercenary Culture: An organizational culture type in which employees think alike but are not friendly to one another.
Daisy, Petunia, Constance, and Anna are four friends working at four different organizations. In Petunia's firm, Social Network Development, employees are both distant and disconnected from one another, whereas in Daisy's company, Solar Singularity, it is quite the opposite-employees are friendly, and they all think alike. Constance works for Credit Protection Services, where employees think alike but are not friendly to one another. Finally, Anna is employed at Living Trust Wealth Management, where employees are friendly, but they think differently and do their own thing. Daisy's firm, Solar Singularity, can be described as having a(n) ________ culture.
- communal
- mercenary
- networked
- fragmented
- individualistic
Organizations with friendly employees who all think alike are communal cultures.
Communal Culture: An organizational culture type in which employees are friendly to one another and all think alike.
Constance, Daisy, Petunia, and Anna are four friends working at four different organizations. In Petunia's firm, Social Network Development, employees are both distant and disconnected from one another, whereas in Daisy's company, Solar Singularity, it is quite the opposite-employees are friendly, and they all think alike. Constance works for Credit Protection Services, where employees think alike but are not friendly to one another. Constance's firm, Credit Protection Services, can be described as having a ________ culture.
- communal
- mercenary
- networked
- fragmented
- collective
Organizations that have cultures in which employees think alike but are not friendly to one another can be considered mercenary cultures.
Mercenary Culture: An organizational culture type in which employees think alike but are not friendly to one another.
Creativity cultures affect the quality, but not the quantity, of creative ideas within an organization.
Creativity cultures affect both the quantity and quality of creative ideas within an organization.
Creativity Culture: A specific culture type focused on fostering a creative atmosphere.
Which of the following exemplifies the observable artifact category of physical structures?
- the elaborate, marble-floored conference room where Bull and Bear Wealth Management Partners conducts meetings with its top clients
- the annual holiday party thrown by Party Planner Professionals that also serves as a hands-on demonstration of the coming year's product line
- the label on every can of Primal Urge Dog Food that is emblazoned with the words: "We love dogs, and we put that love into all of our products"
- the group meeting held every Monday morning at Coastal Coffee Roasters where the CEO has every employee sample a cup of that week's featured roast
- the HR supervisor for Double-Dipped Donuts who tells all new employees how the founder came up with the name of the company after accidentally glazing the same donuts twice
Physical structures also say a lot about a culture. Is the workplace open? Does top management work in a separate section of the building? Is the setting devoid of anything unique, or can employees express their personalities?
Physical Structures: The organization’s buildings and internal office designs.
Constance, Petunia, Daisy, and Anna are four friends working at four different organizations. In Petunia's firm, Social Network Development, employees are both distant and disconnected from one another, whereas in Daisy's company, Solar Singularity, it is quite the opposite-employees are friendly, and they all think alike. Constance works for Credit Protection Services, where employees think alike but are not friendly to one another. Finally, Anna is employed at Living Trust Wealth Management, where employees are friendly, but they think differently and do their own thing. Anna's firm, Living Trust Wealth Management, can be described as having which culture type?
- communal
- mercenary
- networked
- fragmented
- complex
Cultures in which all employees are friendly to one another, but everyone thinks differently and does his or her own thing, are networked cultures.
Networked Culture: An organizational culture type in which employees are friendly to one another, but everyone thinks differently and does his or her own thing.
In organizations with mercenary cultures, we tend to find ________ sociability and ________ solidarity.
- moderate; low
- low; high
- high; low
- high; moderate
- moderate; moderate
Organizations that have cultures in which employees think alike but are not friendly to one another can be considered mercenary cultures.
Mercenary Culture: An organizational culture type in which employees think alike but are not friendly to one another.
Which of the following is a tactic designed to discourage adaptation to the organization's culture?
- providing role models for newcomers
- orienting new employees along with a group of other new employees
- providing hurdles that are required to be met prior to organizational membership
- putting newcomers through orientation apart from current organizational members
- allowing anyone to become a member of the organization without meeting specific requirements
Rather than allowing organizational membership regardless of whether any specific requirements have been met, organizations should provide hurdles that are required to be met prior to organizational membership.
Culture: The shared values, beliefs, motives, identities, and interpretations that result from common experiences of members of a society and are transmitted across generations.
Which of the following is an example of a realistic job preview?
- Horatio, who is looking to get hired as a salesman at Custom T-Shirts, researches the company online before he submits his application.
- Astrid, who has been unemployed for three months, cold calls local companies to see if they would consider giving her an unpaid internship.
- Ole, who works in sales at Nordic Wood Stoves, is paired up with a senior sales executive who can offer support when Ole feels he needs help.
- Beatrix, who has been offered a job at Exquisite Stationers, talks with the human resource manager about the company's corporate culture and potential challenges she will face.
- Javier, who is considering a marketing position at Rejuvenate, Inc., plays a game of pickup basketball one weekend with the marketing manager and the rest of the marketing team.
Realistic job previews (RJPs) occur during the anticipatory stage of socialization during the recruitment process. They involve making sure a potential employee has an accurate picture of what working for an organization is going to be like by highlighting both the positive and the negative aspects of the job.
Realistic Job Previews (RJPs): The process of ensuring that a potential employee understands both the positive and negative aspects of the potential job.
Cheryl, a supervisor with more than a dozen subordinates, is concerned about whether Carlos, a new employee, is fitting in properly with the department and the company as a whole. The best way for her to make that determination is to observe the
- kinds of things he talks about with other employees.
- language he uses in company e-mails.
- way he dresses at the office.
- place he sits at lunch.
- websites he visits.
Recent research suggests that we can measure how fast an employee socializes by looking at the language he or she uses in e-mails. Employees whose e-mails use the same language as others in the company exhibit a higher degree of cultural fit.
Language: The jargon, slang, and slogans used within an organization.
________ is the primary process by which employees learn the knowledge that enables them to understand and adapt to the organization's culture.
- Socialization
- Communal culture
- Networked culture
- Culture framework
- Customer service training
Socialization is the primary process by which employees learn the social knowledge that enables them to understand and adapt to the organization's culture.
Socialization: The primary process by which employees learn the social knowledge that enables them to understand and adapt to the organization’s culture.
Which of the following involve(s) making sure a potential employee has an accurate picture of what working for an organization is going to be like by providing both the positive and the negative aspects of the job?
- mentoring
- reality shock
- off-the-job training
- realistic job previews
- countercultures
Realistic job previews (RJPs) occur during the anticipatory stage of socialization during the recruitment process. They involve making sure a potential employee has an accurate picture of what working for an organization is going to be like by highlighting both the positive and the negative aspects of the job.
Realistic Job Previews (RJPs): The process of ensuring that a potential employee understands both the positive and negative aspects of the potential job.
Which of the following is a process that begins before an employee starts work and does not end until an employee leaves the organization?
- adaptation
- socialization
- indoctrination
- self-assessment
- performance evaluation
Socialization is a process that begins before an employee starts work and does not end until an employee leaves the organization.
Socialization: The primary process by which employees learn the social knowledge that enables them to understand and adapt to the organization’s culture.